Privacy Policy

Last Updated: November 26, 2024

Welcome to Tracklyze ("we," "us," or "our"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our services.

1. Introduction

Tracklyze provides web analytics services that allow users to embed tracking scripts on their websites to analyze visitor interactions. This Privacy Policy applies to all users of our services and visitors to our website.

2. Information We Collect

a. Information You Provide to Us

Account Information: When you sign up for Tracklyze, we collect your name, email address, password, and payment information.
Customer Support: Information you provide when you contact our support team.

b. Information Collected Automatically

Usage Data: We collect data on how you interact with our services, including log files, IP addresses, and cookies.
Device Information: Information about the device you use to access our services, such as browser type and operating system.

c. Information Collected via Tracking Scripts

Visitor Data: When you embed our tracking scripts on your website, we collect data about your visitors, such as page views, session duration, and navigation paths. This data may include IP addresses and device information.

3. How We Use Your Information

To Provide Services: Using your information to deliver, maintain, and improve our services.
Analytics: Analyzing usage trends to enhance user experience.
Communication: Sending you service updates, promotional materials, and responding to your inquiries.
Billing: Processing payments and managing your account.

4. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: james@tracklyze.com